About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
Waiting in the clinic for four hours each time when you have bad eyes is a nightmare. You're told to arrive at a specific time along with everyone else, sometimes there aren't enough seats. Kids are also prioritised so no matter what time you arrive, their appt time can be two hours after yours & they'll be seen first. Surely a more efficient way of this would be to give all kids early appt times so others are not delayed unnecessarily & left waiting hours. When you have a problem in between appts you get advice from the nurses on the phone who speak with the doctors. The problem overall is there's no consistency speaking to/seeing different people all the time. You feel like your left at home to suffer, especially when you can't get an earlier appt. You'd feel you were better looked after if you dealt with the same person instead of repeating yourself to others. The good news is, when you eventually get in the room, the consultants are lovely!