"Misleading waiting times in Gynaecology"

I'd like to change my review to something that more accurately reflects treatment resulting from the appointment. I was referred to a surgery for a procedure that they cannot initiate. For some reason, my consultant was unaware of this, which is pretty bad. Waiting times for the appointment may have been good, but absolutely nothing has happened for me in the time since. I had to go back to my gp and get her to make further contact with Springfield for things to progress. Please consider this when choosing based on waiting times.

Story from NHS Choices

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Response from Springfield Hospital

We are concerned to hear of your experience and keen to investigate the issues that you have raised.

As you have given annoymous feedback we would be grateful if you could contact us so that we can fully investigate your concerns and update you accordingly afterwards. Please contact us on 01245 234066 or by emailing springfield.enquiries@ramsayhealth.co.uk. Thank you

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