"phoning the dental hospital"

the telephone system if abysmal,it is very very hard to get to speak to anyone.my last appointment was may 2015 and i am still waiting to be recalled to a new student as my last one finished last summer. i am still under treatment as an impression was taken for a shield to see if i grind my teeth,so that is still ongoing. have tried ringing several times,someone was suppossed to get back to me in january but didnt,then spoke to a Nadeem in May 2016,reassured me i was still on list and i would be cotacted,now aug 2016. eventually spoke to someone today {4th aug} in management,took details,told me students not back now till late september but someone' would be in touch, but i'm afraid i have lost all confidence now.

i first went to the dental hospital 47years ago and have received great treatment up until now,i have given my service and i hope i can resume getting some back.