"Brilliant hospital!"

About: West Middlesex University Hospital

I have nothing but praise for the West Midd. My elderly mother was admitted to the a&e dept. yesterday and I would like to thank all the nurses, doctors and porters for the way they looked after her after splitting her head open after a fall. They were so friendly and caring and made us both feel at ease. Nothing was too much trouble for them even though they were very busy with a constant stream of patients. I would like to say a special thank you to one of the porters. They kept coming back to our cubicle to check on my mum, and when she was discharged, they wheeled her to my car and helped her in.

They made such a difference to our visit - thank you!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from West Middlesex University Hospital

We are sorry to hear that your mum needed our help but thank you for the excellent feedback about our A&E department and porters. Your comments have been passed on to the team as well as our senior managers.