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Excellent service, minimum wait and helpful staff!

Posted By Immense286

"Excellent service, minimum wait and helpful staff!"

About: Crosshouse Hospital / Physiotherapy (A&E)

(as the patient),

The service was excellent. The time wait was at a minimum. The staff were very courteous and helpful regarding my treatment.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 15/08/2016 at 09:33
Published on Care Opinion at 12:31

picture of Eunice Goodwin

Dear Immense286,

It is a pleasure to read your story. Thank you for taking the time to let us know about your care. I am sure the staff will be happy to hear it too. I hope you are fully recovered or well on the way.

Best wishes,

Eunice

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