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Birmingham Heartlands HIV service: simply the...

Story from nhs.uk

"Birmingham Heartlands HIV service: simply the..."

About: Heartlands Hospital

I have nothing but praise for this department , from the minute I was diagnosed . They have been outstanding' 'compassionate , professional .and human. Thank you to you all

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Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 23/09/2016 at 17:36
Published on Care Opinion on 26/09/2016 at 09:19

Dear Tony G

Thank you very much for your kind comments about the HIV service at Heartlands Hospital.

I am so pleased to read that you feel the care and support you have received since diagnosis is outstanding, and that you have been treated with care and compassion.

I will ensure that your comments are highlighted to the Senior Consultant for HIV Services, who will ensure that your feedback is communicated to all of the team who provide a caring supportive service to our patients.

Once again thank you for taking the time to provide your feedback it is most appreciated.

Kind regards

Marie Helebert

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