"Treatment at Urgent Care"

About: Burnley General Hospital

Just wanted to say what fabulous treatment my partner has recieved tonight. All the staff work so hard and are truly committed. Despite the department having a 4hr wait staff seemed calm and well organised.

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Response from Burnley General Hospital

Many thanks for your comments regarding your partner’s visit to the Urgent Care Centre at Burnley General Hospital and thank you for taking the time to do so.

It is lovely to receive such a positive feedback about the treatment and care provided and that you found the staff to be calm and well organised.

I will ensure your comments are shared with the team who I am sure will be delighted to receive such lovely feedback.

Many thanks again for commenting and best wishes

Melissa Almond

Patient Experience Facilitator

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