"Passive Smoking"

About: Royal Stoke University Hospital

After visiting a patient in the maternity complex I was amazed that people were allowed to smoke at the entrance of the building you could smell the smoke from the cigarets in the side rooms. The expectant Mothers who choose not to smoke during there pregnancy are subject to smoke that billows up to their rooms through the open windows from the smokers who can't be bothered to smoke just across the way in the smoking shelter. There are patients who are too ill to get out of bed to close the windows so they have to waist the staffs valuable time by buzzing to ask for there Windows to be closed then the patient has to be deprived of "fresh air" (providing there are no smokers below there windows)

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Response from University Hospitals of North Midlands NHS Trust

Dear Anonymous

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands NHS Trust.

We strive to provide the very best standards of care and we would like to investigate the issues you have raised. We would be very grateful if you could provide some additional information about your experience by contacting our PALS (Patient Advice and Liaison Service) on 01782 676450 or 01782 676455 or by emailing patientadvice.uhnm@nhs.net.
Thank you and best wishes.

Rachel Harrop