"Long wait in a&e old blood on bed still"

About: West Suffolk Hospital

Went to a&e on a Tuesday very early morning only 2 people in the waiting room had to wait for an hour just to be triaged then waited another 4 hours to be seen by a doctor and then when I did the rails on the bed I had were covered in old blood stains and the care was very rushed in order to free a bed. I do believe the treatment I received was insufficient and rushed which in some cases could be dangerous.

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Responses

Response from West Suffolk Hospital

We're really sorry to hear this Aaron and would be grateful if you could provide some more information to our PALs team so we can investigate further.

They can be contacted on 01284 712555 or pals@wsh.nhs.uk

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