"Whitley bay / North Shields community mental health team"

I've been with the service many years and now in 2016 I feel like it is the worst it's ever been they say complain if your not happy but you never get listened to, so far I've made 2 complaints and nothing EVER get sorted they show their policies on their web site but I feel like the staff don't seem to know about them because they treat me like I'm not worth bothering with they definitely don't go that extra mile they state everything is a bother to them. Patients should not have to beg for help or be left without a worker for weeks when the staff are rude they have a carnt be bothered attitude. I've been left to feel like my life is worth nothing and left me feeling just to give up and not try anymore. They've taken every ounce of fight out of me I give up trying they make it too hard, grind you down. I now feel am worth nothing they've ground me down to the point that I give up don't know who to ask for help anymore life seems pointless cause the staff at the cmht just don't care whether patient are alive or dead. In my experience patients are left weeks without help, staff managers don't return calls no wonder we just give up in 2016 life shouldn't be like this patients should be made to feel their like is worth nothing or to be left feeling life isn't worth trying I hope it improves for others.