"Emergency Dental Treatment Oak House Accrington"

About: Oak House Dental Care

(as the patient),

I had reason to book an emergency appointment, at Oak House, Accrington

I have a lot of decay to the rear of my mouth. And 3 loose caps.

I was seen by the dentist who spent most of the allotted time (15 minutes) telling me what the allotted time was and why they would not do the treatment.

Then about 2 to 3 minutes applying a dressing to part of my mouth. Which did not solve any of my problems.

End of treatment. A waste of £19. 70, and a morning.

Tried to get appointment with my dentist - nothing till October. Given Emergency number to ring.

I will not use this Centre Again.

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Response from Sarah Harrison, Head of Hearing Feedback, Lancashire Care NHS Foundation Trust

Thank you for taking the time to provide us with your feedback and I am sorry you were disappointed with your experience. We would welcome the opportunity to discuss the issues you raise further and if you would be interested in this, please do contact us on 01772 695315 or hearing.feedback@lancashirecare.nhs.uk


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