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Furious

Story from nhs.uk

"Furious"

my partner was seen yesterday with obvious white spots on throat and high temperature, when seen by the nurse, they claimed there was nothing wrong with him so left without any medication. Today he obviously was worse so got emergency appointment at the doctors who couldn't believe that the nurse had said there was nothing wrong and surprise surprise has tonisiltus and antibiotics! Imagine this was a child.

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Responses

Response from Weybridge Walk in Centre 7 years ago
Weybridge Walk in Centre

Submitted on 26/08/2016 at 12:09
Published on nhs.uk on 27/08/2016 at 02:36

Thank you for sending us your message through NHS Choices. We aim to provide a great experience for everyone who uses our services and we are so sorry that you have not had such an experience. We have passed your comment directly onto the service manager, particularly the issues you have raised around your treatment and if you wish to be contacted back to discuss these concerns, please contact our Customer Services Team on customerservices@virgincare.co.uk or on 0300 303 9509.

Thanks again for your feedback.

Carol Dale, Lead for Customer Services

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