"Hip dislocation after hip replacement surgery"

About: Northumbria Specialist Emergency Care Hospital

I was on holiday 3 months after receiving a new hip. My hip dislocated when I bent down too far, but after exellent (and quick) assistance by a paramedic and then a 2-person ambulance crew I was taken to the Northumbria specialist care hospital. On arrival (in extreme pain) I was given further pain relief and carefully assessed. I was moved through emergency admission, to x-ray, to operating theatre very quickly and within 2 hours my hip had been replaced under a general anaesthetic. The care and skill of all involved was amazing, but in particular it was all "joined up" - I always knew what was happening, and what was going to happen, who was going to do what, and who they were. On completion, I was carefully assessed and then transport was arranged to get me back to my holiday accommodation some 40 miles away. I waited about 20 minutes for this - amazing!! I cannot speak highly enough of the hospital, the staff or the treatment I received - thank you!

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Responses

Response from Northumbria Specialist Emergency Care Hospital

Dear Mr Messinger,

Bless you! I can’t imagine that a trip to The Northumbria hospital was on your list of sightseeing attractions while planning your holiday in our region. Sorry to hear about your painful dislocation - I do hope you’re managing much better now with your new hip?

I am delighted that your experience with us has been everything we would wish it to be : safe, high quality, efficient and informative.

It’s very reassuring to know that your treatment reflected the "joined up" pathway that we’re working hard to provide for all of our patients.

I hope the rest of your holiday went well. Please do let us know if there's anything more you need from us now that you're home.

Take care of yourself,

Annie

Annie Laverty – Director of Patient Experience