"Mansfield Memory Assessment Service"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Community (County)

(as a staff member posting for a carer/relative),

There was a mix up with the appointment time and this had initially concerned the service user and carer as they felt the appointment might be more rushed.

After the appointment the feedback given to the Memory Assessment Service Nurse was that the consultation was: "Constructive and professional. We were put at ease and it was a pleasure to come"

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Responses

Response from Lynn Bennett, Memory Assessment Service Lead / Team Leader, Mansfield & Ashfield Community Mental Health Team, Nottinghamshire healthcare NHS Trust

Thank you for taking the time to feedback on your experience with the Memory service. We are sorry that there was a mix up with the timing of your appointment and the concern that this caused. We are glad to hear that this did not affect the service that you received during your appointment and that you felt supported and were put at ease during the consultation.

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