"Disappointed"

I had a MMR scan on my foot back in April this year u was then sent an appointment for end of July for the results my and my husband waited a good three hours ,only to be told we have waisted our time ,my scan report wasn't their and that we had waisted our time ,as you can imagine we were fed up and none to pleased ,I am still yet waiting for another appointment to discuss the result as the condition has spread to my other foot we are both very concerned as my ability to walk is becoming difficult I am only 53 and like to be active I have had no advice on what to do next or advice in how to treat what I hope appears to be fibromatosis that has developed according to my doctor ,but it would be nice if this could be confirmed sooner rather than later..!?