"3 visits in one week"

My 80+ aunt had scraped her arm before coming to Keswick. Her skin was very thin and bleeding would not stop. We paid 3 visits in one week (week commencing 23 July 2016) to have dressings changed. The staff were marvellous - nothing too much trouble - and were very reassuring as she feared she may need a skin graft. She had lost her husband during the past six months and had visited Keswick every year for over 20 years. She had been apprehensive about coming without him but was determined to make the effort despite her injury. Very worried that the hospital is under threat of closure and hope this review may go some way to keep it open. Best of luck and many many thanks once again.

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Responses

Response from Keswick Hospital

Thank you for taking the time to provide your positive comments regarding your Aunts visits to the Minor Injury Unit at Keswick Hospital.

I will ensure that the staff are made aware of your comments.

I hope your Aunt has made a fully recovery.

regards

Sylvia Atherton

Patient Experience Manager

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