"Royal Derby Breast Unit"

I have an infection in my right breast.

This necessitated an overnight stay in the Surgical Assessment Unit followed by a referral to the Breast Unit the following day.

On my first visit, I was seen very quickly.

I went to a follow-up appointment the next week and again was seen promptly.

Today (1 August 2016), I attended another appointment.

I was seen for for an ultrasound scan very promptly.

I was then told to return to the waiting area to see a clinician.

I waited for approximately an hour and a half without seeing anyone.

I am phobic about hospitals and it takes a lot for me to enter one.

I politely asked if there was a delay and a nurse told me that they would find out.

The nurse did not return to me.

I began to feel like I was going to have a panic attack and had to leave.

The hospital are aware of my phobia and I feel that I should have been told that there could be a long wait to see the clinician.

I now have to return next week so another week of sleepless nights and bad dreams when I do sleep.

I am dreading returning there.

Please, please, if there are delays, inform patients.