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"Treatment on 31st July"

I visited the centre with a badly gashed leg - bleeding profusely. I was seen initially within ten minutes by a triage nurse. Subsequently I was seen by two more nurses the second of which put six stiches into the wound. Their treatment was excellent, their manner and demeanour was sympathetic friendly and professional. Their explanation of what needed to be done was exemplary. If such an experience can be pleasant this was it. I was so impressed by the attention and treatment I received

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Responses

Response from Kate Jones, Equality & Patient Experience Manager, Liverpool Community Health NHS Trust 7 years ago
Kate Jones
Equality & Patient Experience Manager,
Liverpool Community Health NHS Trust
Submitted on 03/08/2016 at 14:41
Published on Care Opinion at 18:04


Hi Mary,

Thanks for taking the time to tell us about your positive experience at our walk in centres. I have shared the feedback with staff who were delighted to hear such positive comments.

Kate Jones

Patient Experience Lead

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