"Mental health care"

About: Pennine Care NHS Foundation Trust / Inpatient mental health care

(as the patient),

I have just been a patient on one of the mental health wards at tameside hospital and need the right people to know how disgusting I believe the staff are treating patients. There are numerous incidents that have made me personally feel a) uncomfortable and b) like a piece of dirt.

Some members of staff seem to revel in the fact they have control and make to remind me of that at every opportunity. I am a very quiet, placid person who kept themselves to themselves and yet still I was made to feel this way. It seems like they think because it is a mental health ward, that patients can be treated in any way they want and this is absolutely disgusting. In this environment, compassion is essential, but I think some members of staff have never heard of this word.

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Response from Bethany English, Communications, Pennine Care NHS Foundation Trust

I'm sorry to hear you had a bad experience on one of our wards. We'd like to find out more about this and investigate it fully. Please could you contact our Patient Advice and Liaison Service on 0161 716 3178 or by emailing pals.penninecare@nhs.net to provide further information.

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