"I was suddenly admitted via A&E ..."
About: Bristol Royal Infirmary Bristol Royal Infirmary Bristol BS2 8HW
Posted by Martha (as ),
What I liked
I was suddenly admitted via A&E where A&E doctor and nurses were very efficient and caring. The medical registrar on call on the 21/2/10 was very thorough and explained to me what was going to happen next.
What could be improved
I think that nurses and doctors are very busy in A&E. The presence ofHealth care assisstants in A&Ecould be beneficial .They could help patients to use the toilet. I asked for help and the nurse said I will be there in a minute, This did not happen until 2 hours later. Fortunatelly my husband managed to find a container where I could pass urine. I now understand the stories I heard from elderly patients when they said they were wet for a while.
When I was sent to the surgical assessment unit the nurses were very efficient and caring.Whenever I needed to use the comode they were soon helping anyone in my room.
I was changed then to 1A ward where I was expected to be more mobile and independent. There, I didn't have much help when I needed the toilet. I found this difficult.
On the whole I can say that doctors,nurses, domestic staff are on the go all the time and I just want to say thak you to everyone of them who work under pressure and try to do their best for us.
Patients are moved quickly in order to make beds available. Maybe we could do with more beds for medical wards so that patients are moved from A&E to the ward they need to be admitted to. This will certainly decrease anxieties in the patients.