"Appointment!"

About: Sunderland Royal Hospital Sunderland Royal Hospital Sunderland SR4 7TP

Posted via nhs.uk 7 years ago

Doctor referred me to physio at hospital, I rang the physio department, arranged for a telephone visit where I was told it would be 3weeks before anyone could ring me. So I arranged for sat 30th July at 9.40am. So the day arrives I get up expecting a phone call but no. No one bothered to even ring me! I'm still waiting for the call!

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Sunderland Royal Hospital

Submitted on 01/08/2016 at 10:11

Published on nhs.uk on 02/08/2016 at 02:32

We're sorry that your experience hasn't met your expectations. I have forward your feedback to our Physiotherapy Department and also our Help and Advice Service at the hospital, who would be grateful to hear from you to find a resolution. The Help and Advice Service can be reached at:
Email: Helpandadviceservice@chsft.nhs.uk
Telephone: 0191 569 9855 or Freephone 08005876513

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