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Crawley hosp day opp

Posted By Rude nurse

"Crawley hosp day opp"

About: Crawley Hospital / General surgery

(as the patient),

Went into crawley hosp for a pri opp one day. you no in and out under 4 hour. COOL. but I thought the nurse who did my pri opp was so rude and let crawley hosp down. I felt like they didnt want to be there not happy wish I could have spoken to someone there about it.. but they were on holiday.

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Responses

Response from Stephen Parker, Matron, Day Surgery, Surrey and Sussex Healthcare NHS Trust 7 years ago
Stephen Parker
Matron, Day Surgery,
Surrey and Sussex Healthcare NHS Trust

Submitted on 08/08/2016 at 11:26
Published on Care Opinion at 11:29

Good Morning,

I am the Clinical Service Manager for the Crawley Short Stay Unit.

I would like to apologise that your experience did not live up to your expectations. If you are happy I would also like to discuss your visit so we can put measures in place to improve our service.

Please find my email address attached.

Regards,

Stephen Parker

Clinical Services Manager, Crawley Surgical Short Stay Unit.

stephen.parker@sash.nhs.uk

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