"Removal of a lump on my cheek"

About: The Queen Elizabeth Hospital (King's Lynn)

Just one week ago on 21st July I had an appointment for removal of this lump just below my eye at 5pm I arrived early and was seen straight away , all my fears vanished as soon as I spoke to the surgeon , the procedure was quick and painless and my husband and son were called in to all have a cup of tea and we were on our way home at 4.45 . Marvellous service. On weds I had the stitches removed and wow what a surprise ! You would never know I had had surgery I wish I could post a picture I am so impressed . Thank you thank you thank you xx

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Queen Elizabeth Hospital

Thank you for posting your thoughts on NHS Choices. I am very pleased to hear that you had such a positive experience when you attended for a surgical procedure on your face. It is always worrying when it involves your face and it is reassuring that you have had such a good result and that everyone did everything to allay your concerns at the time. I will share your thanks with all the team involved and I am glad that you have made a good recovery.

Claire Roberts

Associate Director of Patient Experience

Tel: 01553 613459 or email: claire.roberts@qehkl.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful