"Uncontactable"

About: Leicester Royal Infirmary

Staff in the department were really friendly and helpful when visited... but can't ever get through over the phone when needed. I have called so many times, left details, but nothing! Maybe the secretaries are told to leave the phones to ring out...

Story from NHS Choices

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Responses

Response from Leicester Royal Infirmary

Dear reviewer, thank you for taking to the time to review the Endocrine and Thyroid Surgery service at Leicester Royal Infirmary.

We are pleased that you have been happy with the treatment you have received in clinic however we are sorry that you are having difficulty contacting our administrative staff in that department.

If you do have a specific enquiry or if you have an issue which has yet has not been resolved, please email Jodie Bale, General Manager for Speciality Medicine jodie.bale@uhl-tr.nhs.uk with your name, address and hospital number and they will contact you on return.

Kind regards, Communications Team, Leicester’s Hospitals.

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