"Disgusting service"

Went into A&E on Monday 25th July at 8:15pm and had to wait 2 hours for an X-ray (i had a 2 inch shard of glass in my hand) and a further 2 hours to get a dr to remove it. By this point my hand had swollen around the glass making it more painful to remove. The drs made me clean my own wound, put me on gas & air then proceeded to yank the glass out before the gas & air had kicked in, then abandoned me with my husband with a pouring with blood hand. My husband had to find them again to ask them to clean it, to which the Dr gave him a tissue to make him clean it himself. They then disappeared again whilst I had gone doo-lally with pain & shock, then the Dr came back, stuck their forceps in my wound to stretch the skin over so a nurse could apply sterile strips. They weren't concerned about internal damage and it turns out I actually have severe nerve damage to my hand and it may never be the same again. I was left wrapped in the gas & air wires and they never came back to check on me. Absolutely disgusting & these people claim to care for others? I understand its a very busy place to work but seriously? That behaviour was unacceptable.