"having a bronchoscopy"

About: Victoria Hospital / Respiratory Medicine

(as the patient),

I underwent a bronchoscopy at the Victoria Hospital. Kirkcaldy. I want to express my appreciation to all the staff who looked after me. Dr. Pickles, Barbara and Liena ( hope I have spelled it correctly) who carried out the test. At all times they explained what was happening and catered to my every need. They made what could have been a stressful procedure, reassuring, efficient and extremely professional. I was then handed over to the recovery team of Ashley, Liz and Julie. Thoroughly enjoyable experience rounded off with toast and coffee.

Thank you so much, your efforts are greatly appreciated.

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Response from Arlene Saunderson, Head of Nursing, Planned care, Planned Care, NHS Fife

picture of Arlene Saunderson

Dear Bene

Thank you very much for taking the time to post on Patient Opinion. It was great to read your comments about the professionalism of the staff and about your appreciation that you felt everything was explained to you throughout your procedure.

I will pass on your kind words to the team, who will really appreciate your feedback.


Arlene Saunderson

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