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Care Opinion

Gartnavel Diabetes Centre

Posted By DocJ

"Gartnavel Diabetes Centre"

About: Gartnavel General Hospital / Diabetes Clinic/Centre

(as the patient),

I saw a new diabetes consultant who informed me that a new regime was in place as the old one had been somewhat lacking. However, there is still no sign of a DSN to care for me so it appears to me that this super-efficiency is, nonetheless, sadly lacking.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 03/08/2016 at 15:16
Published on Care Opinion at 18:04

Dear DocJ

Thank you for taking the time to post on Patient Opinion. I am sorry to read that you have not been told who your new DSN is. What you have explained here is not the communication we expect our patients to receive.

I would like to look into this further for you and provide you with an answer to the issue that you have raised. In order for me to do that, would you please email me with some personal details to Lisa.Ramsay@ggc.scot.nhs.uk.

Best wishes
Lisa

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