"Recent visit to A9"

About: New Cross Hospital

I was only on the ward for a short time but all I can say that in my opinion the staff did a great job in a very busy ward. If you wanted anything the staff did there utmost to oblige. The only derogatory comment was that some staff where not user friendly meaning doing there job but not speaking to patients or a smile. I was very happy with my visit and they did a professional job on my treatment.Ward A9

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Response from The Royal Wolverhampton NHS Trust

Dear Mike

Thank you for taking the time to post your comments relating to your recent patient experience on Ward A9. I will share your comments with our staff and wish you well!

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement