"Staff from lyhner ward were lovely to me angels..."

About: Derriford Hospital

The staff of lyhner ward were like angels in disguise thankyou for the care you gave me couldnt have coped without you xxxxxxx so much better than when i had to leave to go into the ward next door thanks again you are worth your weight in gold xxxxxx

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Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Dear Sharon

Thank you for taking the time to share your recent experiences of the care you received from our staff on Lynher Ward. As we make every effort to provide the highest standard of care and treatment at all times, it was fantastic to read the wonderful comments you made about the staff on the ward. I will ensure a copy of your post is shared with the teams involved through the Matron and Ward Sister. Comments of support and thanks are so important to our staff and I know they will be very grateful to read what you said about them.

I was concerned to hear your experiences were not so good on the ward next door and I am anxious to try and help sort this out for you. Patient Opinion comments are anonymous so if you would like to get in touch with me please email me directly at claire.jukes@nhs.net so I can look into this for you.

With best wishes

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