"Patient not helped up after fall"

About: Medway Maritime Hospital / Older people's healthcare

(as a relative),

Appalling 'care' provided in Medway Hospital Gundulf Ward today.

Patient was left on the floor after falling and not given any assistance to get up. When they asked for staff help, they said they were busy with other patients.

The staff closed the curtain on the patient and they ended up self discharging.

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Response from Medway Maritime Hospital

We are very disappointed to hear of your experience which is entirely unacceptable. We will ensure that this is looked into.

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