"Admission to Surgical Wards S15 / S16"

About: Stoke Mandeville Hospital / Accident and emergency Wycombe Hospital / Accident and emergency

(as the patient),

I write in praise of the care and professional standards shown on and after my Emergency Admission via the Surgical Assessment Unit recently, having been referred to the SAU by my GP.

Surgical Staff - at all times showed professional standards and the highest personal care anyone could wish for. Full knowledge and explanation of procedures and care plans was given. Also explained were the expected outcomes and results.

Nursing Staff - excellent professional team standards, care and support who went the ‘extra mile’ to deliver Quality Care solutions.

Whilst all staff gave extremely competent care there are those that do merit specific mention: -

Pietio; Mollin; Ann; Jacki

Surgical Team Lead - Tania

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Response from Buckinghamshire Healthcare NHS Trust

Dear Abacus

Thank you so much for your lovely comments of praise for staff on surgical wards 15 & 16 at Stoke Mandeville Hospital, further to your emergency admission via your GP. I hope that you are making a good and speedy recovery.

It is lovely to know that you felt the staff, both surgical and nursing were professional at all times and provided you with a high standard of care 'going the extra mile' at each stage of your treatment.

It will be our pleasure to share your compliment with the team for recognition and encouragement, with special mentions to Pietio; Mollin; Ann; Jacki and Surgical Team Lead - Tania

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