"Care received by my Dad"
Posted by TNC1903 (as ),
My dad tripped and out his arm through a greenhouse window. He had a serious wound to his forearm and was transferred to ARI by ambulance from Meldrum Health Centre. The staff at Meldrum health centre couldn't have done more to help my dad and calmly and efficiently dressed his arm and arranged for transfer by ambulance.
My dad was seen by Jill an ENP in A&E and she was fantastic. From the minute that she realised that his wound needed plastic surgery she was open, honest and reassuring to both me and my dad about all aspects of his care. Honestly nothing was too much trouble for her!
We had a long wait for plastic surgeons but were kept up to date with what was happening and I could hear staff making every effort to chase things up and then would explain to us about expected timescales.
Once we got to ward 408 for review the staff there were every bit as good as those in A&E. My dad was reviewed very quickly once we arrived there and he was admitted immediately.
Surgery was planned for the next day but we were warned that the surgeons were very busy and that there was a possibility that dads surgery might not go ahead that day. Surgery did have to be postponed for a day but the nurses were very honest and open about what was going on.
All in all the nurses and junior doctors in 408 were all excellent and couldn't have done any more to make my dad as comfortable as possible. The care and attention showed to him was amazing and I can't talk highly enough of the care he received both from the health centre and at ARI.
Well done everyone you are all a credit to the NHS.