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Disgust

Story from nhs.uk

"Disgust"

About: Peterborough City Hospital

Tried to obtain information by phone, about my sister in law, following an operation. after 6 minutes and 18 seconds the line went dead.

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 7 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 28/07/2016 at 16:20
Published on Care Opinion at 17:10

I am so sorry that you have experienced the problems you have. Sadly if staff are busy they may not have been able to answer the phone. If you still wish to gain feedback about your sister in law please do contact our PALS Department on 01733 673405 who will be happy to help. Once again I am sorry for the problems you have experienced

Regards

Lesley Crosby

Deputy Chief Nurse

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