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Very pleased

Story from nhs.uk

"Very pleased"

About: Basildon and Thurrock University Hospitals NHS Foundation Trust

I would just like to say a very big thank you to all the staff at Basildon Hospital. My granddaughter was taken to A and E last night with an allergic reaction to peanuts at 6 months old we had no idea she was allergic. Everyone one from the Paramedics to the medical staff and right down to the member of staff who brought us tea and coffee were brilliant . Our experience was nothing but positive and we could not fault the care that we received. Once again thank you all so much.

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Response from Basildon and Thurrock University Hospitals NHS Foundation Trust 7 years ago
Basildon and Thurrock University Hospitals NHS Foundation Trust

Submitted on 29/07/2016 at 15:07
Published on nhs.uk on 30/07/2016 at 02:41

Thank you for your feedback following your granddaughter's recent visit to the A&E Department at Basildon Hospital.

We are pleased to hear that it was a positive experience and hope that your granddaughter is much better.

Your comments have been forwarded to the senior team responsible for the Paediatric A&E Department who will ensure that all staff involved in your granddaugher's care are made aware of your kind words.

May we take this opportunity to thank you once again for taking the time to tell us about your experience.

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