"73 year old female."
About: Grantham & District Hospital Grantham & District Hospital Grantham NG31 8DG
After a fall on Friday 15th July I was taken by my daughter to A&E and booked in approx. 10pm. I was in great pain and could not bear any weight on my right leg. I was really concerned as I had suffered a hip fracture 5 years ago. I was taken through and put in an examination room where I was left for about 4 hrs with no one checking I was okay or explaining why there was such a long delay.My daughter took me to the toilet on that side and to our horror the wash basin was covered in blood she told a member of staff who begrudgingly wiped it over with a piece of hand towel no antibacterial spray and they didn't even rinse it in hot water. The member of staff failed to wipe the outside of the basin that was also covered in blood. Surely this is basic hygiene particularly in a hospital. I was eventually X rayed and luckily no fractures so discharged. I am convinced that I had been overlooked as when we went out through the waiting area the were no more people waiting yet others had booked in after me. We left the hospital at approx. 3 am.