I am grateful for coming here to have a quick xray, but I found that the procedure for taking xray was not pleasant as once my name and dob was given I was left stranded in middle ofroom whilst the radiographer went off into office - I did not know what to do - eventually I was told what to do.

Not much instruction was given and I felt that I was at a loss as to the procedure and instructions were very "brusk".

Story from NHS Choices

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Response from Bracknell Clinic

Thank you for taking the time to leave feedback regarding your visit to Bracknell X-Ray. We are sorry to hear you were unhappy with your experience as we place a strong emphasis on patient care. We try to make every patient's visit as pleasant as possible and ensure adequate information and instruction is provided. We are sorry we fell short of expectation on this occasion and will feed back your comments to the staff involved.

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