"Brilliant Service"

About: University Hospital Of North Durham

Referred by GP as a result of my big toenail being bumped and hanging off. Lucky that there were only about ten people in the waiting room at 10.30 am on a Thursday morning. Seen almost immediately by the nurse and then the Doctor who removed the toenail. The Staff and the Doctors were kind, considerate and dealt with the problem as swiftly as possible.Just brilliant service throughout

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your recent experience of Accident and Emergency at the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774