"Retinal detachment with macular off"

About: Royal Eye Infirmary

I was diagnosed with a detached retina 26th May 2016 by my optician. I had noticed blurring that would not go away but as my job involves most of my work hours in front of a VDU I put the sore dry eyes with blurring down to eye strain. My optician phone the REI and was told they would contact me on my return home. This they did and gave me an appointment for 9 am next day. The diagnosis was confirmed and they felt it was feasible to operate on the Tuesday. As it was a bank hol weekend it could not be done on the Monday, no doubt a burocrat decision. On the Tuesday at 0730 I arrived and was fast tracked for surgery first at 9 am. I was in recovery by 1020. All seemed to go as it should. The staff were brilliant, kind, thoughtful and careful to follow procedures to the full. The posturing was the only bug bear, as I live on my own I could not always adhere to the 10 minutes active time in each hour. Friends and neighbours were wonderful. Now I can see out of that eye, to a certain degree, not as good as it was though but as I write only two months after the operation. So still lots of time to pass before optimal recovery has been reached.

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Responses

Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Thank you for taking the time to share your recent experiences of the care you received from our Royal Eye Infirmary. As we make every effort to provide the highest standard of care and treatment at all times, it was lovely to read your positive comments on the timeliness of your referral and subsequent surgery and the praise you have given to our staff.

I will ensure a copy of your post is shared through the Matron and Ward Sister for the department. Comments of support and thanks are so important to our staff and I know they will be very grateful to read your positive comments.

I am pleased to read you are recovering well following your surgery and wish you all the best as you continue to make a full recovery.

With best wishes

Claire Jukes

Patient Services Support Manager

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