"Elective csection"

About: University Hospital Of North Durham

When I came to have my baby initially planned by induction - the wards were so busy there was not the staff to help complete my induction despite going into labour. The midwives dealt with this extremely well however I felt the doctor led team who informed us could have had more empathy.

I ended up having an elective csection which the senior midwife arranged for me. This was managed extremely well - the anaethestist was professional, kind and the whole theatre team were friendly & effective. Thanks to the staff on Ward 10 who provided excellent aftercare and brilliant breastfeeding support.

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Responses

Response from University Hospital Of North Durham

Dear Mrs Love

Thank you for providing feedback on your recent experience of Ward 10 at the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774