"Friendly and personal service"

About: The Newcastle Upon Tyne Hospitals NHS Foundation Trust

I attended ward 45 as a day case to have my gallbladder removed. All the staff were so friendly and really put me at ease. I was kept well informed throughout the day and felt really well looked after. The staff on ward 45 and the surgical team are a real credit to the NHS.

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Responses

Response from The Newcastle Upon Tyne Hospitals NHS Foundation Trust

We would like to thank you for the compliments left for us on NHS Choices. We are delighted you had a positive experience and that the staff were friendly, whilst communicating effectively throughout your stay. Your feedback has been shared with the whole team involved, and they will be encouraged by you kind remarks.