"Susan Noone Care of the surgical team for bowel..."

About: Kettering General Hospital

Can't thank your general surgical team enough. All of you were tremendous. I found myself very anxious and scared following a random bowel screen I had. Which resulted in me being referred to the surgical team for a bowel operation. The surgeon made me feel at ease, explained everything in great length and was fantastic in communicating with my family. The nursing staff were run of their feet but took time to check upon me and keep me updated. A huge thank you to all the theatre staff, you were all amazing with me and reassured me no end. You really are a compassionate team especially with someone who was very anxious. Thank you form the bottom of my heart.

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Responses

Response from Kettering General Hospital

I am delighted to read of how wonderful you found the quality of service and care you have received here at KGH.

Such feedback is valuable and rewarding for our teams and I will certainly share your comments around how you found our surgical and nursing teams to be amazing.

We are pleased that your experience within the hospital has been so wonderful and thank you for taking the time to share your praise for staff and services at Kettering General Hospital.

Kind regards

Mairead Lacken-Hillery

Associate General Manager for Surgery

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