"The best care you could ever hope to experience."

About: St Mary's NHS Treatment Centre

I was due in for treatment but felt I would have to cancel due to anxiety and my support letting me down. When I called to cancel the staff at StMarys did everything they possibly could to help me get the treatment I needed. They acted as my support system and made scheduling changed etc to accommodate my mental health issues . They communicated with me several times to check everything was ok and to reassure me . On the day I spoke with eight members of staff .All treated me with respect, dignity , professionalism and kindness. My heartfelt thanks to all at StMarys for getting me through this tough time . Best wishes

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Response from St Mary's NHS Treatment Centre

Dear Patient,

Thank you for your very kind feedback about the care you received. It is so good to hear that we were able to alleviate your anxieties before your treatment and that your experience was positive. I will ensure that all the staff at St Mary's NHS Treatment Centre are made aware, I know they will be delighted.

Kind Regards

Alison Lawrence

Clinical Quality Improvement Manager

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