"I went for a endoscopy proceedure(Gastro) ..."

About: Sunderland Royal Hospital

(as the patient),

What I liked

I went for a endoscopy proceedure(Gastro) and all the Nurses were very kind.The doctor was also very kind and considerate. I was an extremely nervous patient and they explained everything to me. Very impressed. The department was clean and nice.

What could be improved

Only thing that bothered me was the loud television in the waiting room. Made me feel nervous.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sunderland Royal Hospital

Thank you for your feedback, I have passed your comments onto the staff involved to see if we can improve the issue of the television for other patients.

  • {{helpful}} of {{total()}} people think this response is helpful