"Cancelled appointments"

About: Queen's Hospital (Romford)

Poor service...I was first referred to Oldchurch Hosp some years ago after being misdiagnosed by GP. Following biopsy it took 8 weeks to be told it was squamous cell carcinoma.. Waited so long I paid and went to Broomfield Hospital.

2 more biopsies followed from shoulders and confirmed SCC. Treated at Queens.

Treatments last year was with frozen spray and one lot of cream. Told sun spots.

Following 2 cancellations over the past year sent F Up appt for the 25th July.

hasn't been cancelled yet!! Just hope I see a proper Dermatologist and not a GP.

Have 2 painful spots back of hand that don't look right.

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Response from Queen's Hospital

Thank you for taking the time to provide us with your feedback, if you would like to discuss your concerns further, then please contact our Patient Advice and Liaison Service, who will try their best to assist you in any way they can. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Dr Nadeem Moghal

Medical Director

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