"Definitely your switchboard service ..."
About: Manchester Royal Eye Hospital Manchester Royal Eye Hospital Manchester M13 9WH
Posted by Anonymous (as ),
What could be improved
Definitely your switchboard service yesterday. It took 33 minutes to get through, today I had to put the phone down after 45 minutes after still not getting an answer. I was told yesterday that they had 3 people answering calls. THIS NEEDS TO BE IMPROVED. Your are seriously out of order and after reading other blogs you are upsetting a lot of people and I have never experienced this with any other hospital. If you are so busy, please employ more people there are a lot of people out there who would be glad of a job.