I've been a patient at the queen vic for over three years. The first two years the hospital, staff and environment was Unfaultble, You really felt that you were valued as an individual. The food could have been improved but everything else was impeccable.
I raved about he hospital and told anybody who asked to try to get to the hospital for treatment if they could. However, this last year or so. It has so changed the nurses have much less time for you, and try there very best.
the
Vending machines have gone. Leaving just two a tea and coffee machine which doesn't serve tea!
Then a frozen snack machine which you can get anything from a frozen sausage role to a frozen burger, but for £3 you can get as much cholesterol as you'd like
If you want to find anything heathy, or not brown , to buy late at night you have no chance.
But the worst thing was that I wAs a post op patient resting in my bed. Only to be woke up and moved from one ward to another. When I asked why I was told it was policy to move patents to one ward t save on staffing costs. Fair enough we all have bills. But t then be woken up again to be move later that day again as they needed the beds for new admission is wrong. The queen Victoria had a unique spirt of friendlyness, warmth and they really cared for you. Now it turning into just another hospital in Sussex where the management appear not to care for anything but the cost. I've since changed my hospital to st Georges because of my experience.
"Dramatically changed for the worse"
About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
Posted via nhs.uk
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