This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Ward 17

Story from nhs.uk

"Ward 17"

About: Good Hope Hospital

Great care and attention; and a cracking cup of tea! Thanks all.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 23/09/2016 at 12:02
Published on Care Opinion at 15:38

Dear Anonymous

thank you for your comments regarding Ward 17 at Good Hope Hospital.

I am pleased that you felt you had great care and attention, and as a bonus also got a cracking cup of tea! I will ensure that your kind comments are forwarded to the Ward Nurse Manager, as well as the Matron who will be delighted to share your feedback to all of the Ward 17 Team who work very hard to provide a positive patient experience.

I hope my actions are acceptable and thank you once again for taking the time to provide your comments, patient feedback is extremely important to us.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k