About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
Posted by Colin
I have attempted to telephone a department or a person in WHH on a number of occasions during the past couple of years. The system works if you know the extension number and you can direct dial. Needless to say, if you do not have the number, the system tries very hard to make sure you do not get through to the right person! I have never been put through to the person I require. Worst of all is the alleged 'voice recognition system'. I don't know what language it recognises, but it is not English! It never comes close to who or what department you ask for. It is so frustrating. Ditch it now.