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Care Opinion

day surgery satisfaction

Story from nhs.uk

"day surgery satisfaction"

About: Queen Alexandra Hospital

from going in a t7.30am for day surgery to leaving the hospital, I cared for with respect, kindness and information.

I was dreading the day however I was immediately put at ease with one person to deal with each intake, they were brilliant and human! from beginning to end this was a caring service and unlike I have witnessed before for surgery and will be eternity grateful.

the recovery team were great, and again human, treated with dignity and care and being informed whats happening all the way through.

Even introducing a new member of staff taking over when finishing shift.

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 7 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust

Submitted on 22/07/2016 at 10:14
Published on Care Opinion at 10:25

Thank you for taking the time to leave your kind words with us. We are so glad that you had such a positive experience within the Day Surgery Unit.

Please be assured that I will share your comments with the team involved who will pleased to receive such positive feedback.

May I take this opportunity to wish you a speedy recovery and all the best for the future.

Kind regards.

Debbie

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