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Oustanding performace from all

Story from nhs.uk

"Oustanding performace from all"

About: Russells Hall Hospital

I would like to thank all staff i encountered when ammitted to hositpal over the weekend. From A and E to the ASE, the ward and dischagres every member of staff took the time to talk me through everything and made me feel very cofmtableand claim making my first nights stay in a hositpal not so scary and as smoth as could be. I would espically like to thank a particular member of staff on the ase who looked after me and my family extrermly well, also my doctor in A and E. And the disptahes staff who went to an extra effort to comoft me and explain things to me when i got confussed. Very impressed with all at russel hall hosiptal and would hope to think that these people could some how be thanked.

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Responses

Response from Russells Hall Hospital 7 years ago
Russells Hall Hospital

Submitted on 05/08/2016 at 21:40
Published on nhs.uk on 06/08/2016 at 02:30

Thank you, Stacey, for posting such kind feedback about your experience of Russells Hall Hospital. It is great to know that you were pleased with the care you received from our staff and that you were kept fully involved and informed in your treatment. It is good to hear that you felt reassured by our staff and that they went out of their way make you feel comfortable during your stay. We have passed your lovely comments onto the teams involved in your care and would like to wish you all the best for the future.

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